State Comptroller Recognizes Eldersburg Business with ‘Better with Less’ Award

An Eldersburg business received special treatment Tuesday as Maryland Comptroller Peter Franchot, Delegate Susan Krebs and Delegate Nancy Stocksdale visited the offices of America’s Remote Help Desk.

The business was being honored with Franchot’s “Better With Less” award, an effort to highlight businesses innovatively operating at lower costs and pass along their lessons of efficiencies to the government.

“This is the company in all of Carroll County that’s getting the ‘Better With Less’ award for this year. I’m delighted that America’s Remote Help Desk is the recipient because they represent the very heart and soul of America’s economy,” said Maryland Comptroller Peter Franchot.

A 24-stop trek to businesses and non-profit organizations across Maryland is part of the new award program.

Nominated for the award by Maryland Delegate Susan Krebs, America’s Remote Help Desk, founded in 2000, provides outsource help-desk support, infrastructure management services, cloud computing solutions and network planning, developing, implementation and maintenance.

Its clients include the Kennedy Kreiger Institute in Baltimore and Straughan Environmental in Columbia.

“Josh and I started the company 12 years ago and we’ve always had the vision of making something happen and along the way it seems like good things are happening,” said Rich Rubinstein, president and CEO.

Before presenting the award, Franchot asked Rubinstein and Lippy about their model for success.

“With the help desk they all work at home and that’s really the more with less we’ve strived for. We have an office space with 2,400 square feet but only have around 40 employees,” said Rubinstein.

“This is where the future of Maryland lies with many entrepreneurial successes like this,” said Franchot. “This is a company that has demonstrated how to do better with less and how to get through tough economic times.”

Franchot responded he was impressed by Carroll County, including its award winning school system.

“If we around the state all took care of our schools like Carroll County does we would save hundreds of millions of dollars simply by extending the useful life of existing school buildings.”

The awards focus on small businesses with new and unique ideas. One winner will be named in each county and Baltimore City.

“Small business is where it is. We don’t appreciate small business and how they operate. We look at these big Northrop Grumman’s and everybody else and we think that’s business, but this is business. This is what makes our economy run,” said Maryland Delegate Susan Krebs.

“This just shows what a little ingenuity can do and will do and I’m excited that it’s Carroll County and that you got recognized and I just wish you the best in the future,” said Maryland Delegate Nancy Stocksdale.